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Overview of Our Process

Where do we start? It’s easy and fun… Follow us.
  1. Tell us about your equipment needs.
    One of our account executives specializing in computer equipment sales will be assigned to you. Consider them your personal project manager. They will take control of your Computer Equipment purchase project from our end and make sure everything goes according to plan. This will allow you to focus on your normal day-to-day task.
  2. Compiling your options and price list.
    After collecting the details about your computer equipment needs, your project manager will compile a list of options and prices for you.
    This information is emailed directly to you and your project manager will follow-up with a phone call to go over the options and pricing list and answer any questions you may have.
    Should we breakout shipping in quote or make it inclusive to pricing by dividing and spreading evenly?
  3. Approving your purchase.
    After going through your options simply let your project manager know which items you would like to purchase and they will put the gears in motion for you.
    If you require installation of the new equipment, your project manager can also set that up for you as well. We offer several different support options where we can handle this. Your project manager can discuss the options with you.
  4. Getting your equipment to you.
    If you want us to install your new equipment, once your new equipment arrives your project manager will contact you to schedule a date and time most convenient for you. Our goal is minimize any disruptions for your business during this process.
    After establishing an install time, your project manager will set this up in our Ticket system and assign it to our most qualified technician for that time.
    If you don’t require us to install your new equipment, then your project manager will have your order delivered direct to your business’s doorstep.
  5. Satisfaction Follow-up.
    Once your new equipment has arrived, your project manager will follow-up to make sure there are no problems with your new equipment purchase and that you are satisfied with your installation (if applicable).
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