Cornell Technical Services Inc., an IT firm that manages over 350 consultants for over 75
plus Fortune 1000 clients across the US, was seeking a solution to help them
communicate more effectively with their consultants, while allowing them to reduce the
management overhead for their accounts.
Velocity Software turned the vision of Cornell Technical Services into reality. Working
closely with Cornell’s Executive Management Team, Velocity Software was able to
devise a plan that best fit their vision and needs. Within months that plan was made into
reality.
Their new Employee site provided a secure community for employees to correspond with
each other, share ideas, communicate with internal staff, and keep up with all of Cornell’s
activities. Another main feature of the site included a state-of-the-art Time-Tracking
System. This system allowed their consultants to submit their billable timesheets online
and have their on-site managers approve them with ease. This eliminated the timely
process of account managers going on-site weekly to collect timesheets and ensure their
consultants data got successfully transmitted back to their Headquarters in Virginia.
Direct from the CEO
"On behalf of Cornell, I wanted to sincerely thank Velocity Software for its efforts in the
development of the Employee site on Cornell’s Website.
In the year 2000, Cornell made a commitment to enhancing our existing Website into a
site that was more interactive and provided better services to our consultant clientele.
Your company came in and did just that. You quickly adapted our vision and made things
happen within a shorter time period than expected. You seamlessly designed, developed,
implemented and helped manage the On-Line Time Entry Process very successfully.
I must also commend you on your ability to act in a customer service capacity. The
implementation of the On-Line Time Entry to over 350 consultants at different site
locations has been anything but easy. Your company’s professionalism is outstanding.
Once again I want to sincerely thank your company for its efforts on this project. When
we need something done and done right in the future your company will definitely be on
the top of the list."